Refund and Cancellation Policy
Refund and Cancellation Policy
Learn about our refund and cancellation procedures
Refund and Cancellation Policy (TABLINK SOLUTIONS PRIVATE LIMITED)
At Thikana, we strive to ensure that every customer receives a smooth and satisfying experience. While we take utmost care to deliver reliable services, we understand that certain circumstances may require a refund. This policy outlines the terms and process under which refunds may be granted.
1. Eligibility for Refund
You may request a refund under the following conditions:
The request is made within 7 calendar days of the original transaction date.
The reason for the refund is valid, reasonable, and falls within the scope of our terms of use.
The service or product has not been abused, heavily consumed, or misused in any way.
Refunds are not applicable in cases of change of mind or subjective dissatisfaction after full usage, unless a fault can be reasonably demonstrated.
2. Refund Process
Once a valid refund request is received:
Our team will review the request within 1–2 business days.
If approved, the refund will be processed to the original mode of payment within 3–5 business days.
You will receive a confirmation email or message once the refund is initiated.
Please note: Actual credit timelines may vary depending on your bank or payment provider.
3. Non-Refundable Situations
We reserve the right to reject refund requests in the following situations:
Requests made after the 7-day window.
Services already rendered in full or completed.
Repeated refund claims by the same user without valid cause.
Suspicion of fraudulent, abusive, or misuse behavior.
4. How to Request a Refund
To request a refund, please contact our customer support team with your order ID, transaction details, and reason for the refund.
Customer Care Number: +91 9266170165
Email ID: [email protected]
5. Policy Updates
TABLINK SOLUTIONS PRIVATE LIMITED reserves the right to update or amend this policy at any time. Any changes will be reflected on this page, and we recommend checking back periodically for the latest version.
Refund and Cancellation Policy (TABLINK SOLUTIONS PRIVATE LIMITED)
At Thikana, we strive to ensure that every customer receives a smooth and satisfying experience. While we take utmost care to deliver reliable services, we understand that certain circumstances may require a refund. This policy outlines the terms and process under which refunds may be granted.
1. Eligibility for Refund
You may request a refund under the following conditions:
The request is made within 7 calendar days of the original transaction date.
The reason for the refund is valid, reasonable, and falls within the scope of our terms of use.
The service or product has not been abused, heavily consumed, or misused in any way.
Refunds are not applicable in cases of change of mind or subjective dissatisfaction after full usage, unless a fault can be reasonably demonstrated.
2. Refund Process
Once a valid refund request is received:
Our team will review the request within 1–2 business days.
If approved, the refund will be processed to the original mode of payment within 3–5 business days.
You will receive a confirmation email or message once the refund is initiated.
Please note: Actual credit timelines may vary depending on your bank or payment provider.
3. Non-Refundable Situations
We reserve the right to reject refund requests in the following situations:
Requests made after the 7-day window.
Services already rendered in full or completed.
Repeated refund claims by the same user without valid cause.
Suspicion of fraudulent, abusive, or misuse behavior.
4. How to Request a Refund
To request a refund, please contact our customer support team with your order ID, transaction details, and reason for the refund.
Customer Care Number: +91 9266170165
Email ID: [email protected]
5. Policy Updates
TABLINK SOLUTIONS PRIVATE LIMITED reserves the right to update or amend this policy at any time. Any changes will be reflected on this page, and we recommend checking back periodically for the latest version.